Welcome to Quick Towing Services Dubai (“we,” “us,” or “our”). By accessing or using our website quicktowingservicedubai.com (the “Site”) or booking our towing and roadside assistance services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. About Our Services
Quick Towing Services Dubai provides car towing, flatbed towing, roadside assistance, tire change, battery boost, off-road/desert recovery, and related vehicle recovery services across Dubai and the UAE. Services are available 24/7, subject to availability and location.
2. Use of Our Website
- You agree to use this Site only for lawful purposes.
- You must not misuse the Site by knowingly introducing viruses, spam, or any other harmful material.
- Booking forms must be filled with accurate and true information (name, phone number, location, and vehicle details).
3. Booking & Service Requests
- Service requests can be made via the online booking form, WhatsApp, or phone call.
- Response time and arrival time may vary depending on traffic, location, and demand, though we aim to respond as quickly as possible.
- We reserve the right to decline service requests in cases of unsafe conditions, false information, or areas outside our service coverage.
4. Pricing & Payment
- Service charges are communicated to the customer before the service is carried out, based on vehicle type, distance, and service required.
- Payment is due upon completion of the service, through the payment method agreed with our team.
- Prices may vary for luxury, sports, or specialized vehicles requiring special equipment.
5. Customer Responsibilities
- Customers must provide accurate vehicle and location details.
- Customers are responsible for ensuring the vehicle is legally owned/authorized for towing by the requester.
- Any valuables left inside the vehicle during towing/recovery are the customer’s own responsibility; we recommend removing personal belongings beforehand.
6. Liability
- While we take utmost care in handling vehicles, Quick Towing Services Dubai is not liable for pre-existing damage, mechanical issues, or damage caused by factors outside our reasonable control.
- Any damage claim related to our service must be reported immediately at the time of service completion.
- We are not responsible for delays caused by traffic, weather, government restrictions, or other circumstances beyond our control.
7. Cancellations
- Customers may cancel a service request before our team arrives at the location.
- Repeated false bookings or cancellations may result in refusal of future service requests.
8. Intellectual Property
All content on this Site, including text, images, and logos, is the property of Quick Towing Services Dubai unless otherwise stated, and may not be copied or reused without permission.
9. Third-Party Links & Advertising
Our Site may display third-party advertisements (including via Google AdSense) and links to external platforms such as WhatsApp. We are not responsible for the content or practices of these third parties.
10. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised terms.
11. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates.
12. Contact Us
For any questions regarding these Terms & Conditions, contact us at:
- Quick Towing Services Dubai
- Address: Dubai Al Quoz Industrial City
